Terms of Service

Last updated: 12 April 2026

1. Agreement

These terms govern your use of the HYMMA website (hymma.au) and any web development, hosting, or related services ("Services") provided by HYMMA (ABN 26 986 633 877). By engaging our Services, you agree to these terms.

2. Services

We provide custom web development, website design, hosting, maintenance, and related digital services. The specific scope, deliverables, timeline, and pricing for each project are agreed upon in a separate written proposal or statement of work.

3. Pricing and payment

  • All prices are quoted in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise
  • Project work requires a 50% deposit before commencement, with the balance due on project completion
  • Monthly hosting and maintenance fees are billed in advance and due within 14 days of invoice
  • Late payments may incur interest at 2% per month on the outstanding balance

4. Intellectual property

Upon full payment, you own the custom code, designs, and content we create specifically for your project. We retain the right to use general techniques, tools, and frameworks developed during the project. We may feature your project in our portfolio unless you request otherwise in writing.

5. Hosting and uptime

For clients on our hosting plans, we target 99.9% uptime. This does not include scheduled maintenance (of which we will give reasonable notice) or outages beyond our control (third-party infrastructure failures, DNS propagation, force majeure).

6. Data and backups

We perform regular backups of hosted client websites. However, we recommend you maintain your own copies of critical content. We are not liable for data loss due to circumstances beyond our reasonable control.

7. Client responsibilities

You agree to:

  • Provide content, images, and feedback in a timely manner
  • Ensure you have the rights to any content you provide to us
  • Review and approve deliverables within the agreed timeframes
  • Keep your account credentials secure

8. Limitation of liability

To the maximum extent permitted by Australian Consumer Law, our total liability for any claim arising from our Services is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages including lost profits or business interruption.

9. Termination

Either party may terminate ongoing services with 30 days written notice. Upon termination, we will provide you with all project files and assist with a reasonable transition. Fees for work completed up to the termination date remain payable.

10. Dispute resolution

We aim to resolve disputes informally first. If we cannot reach agreement, disputes will be resolved under the laws of Tasmania, Australia, and the parties submit to the jurisdiction of the courts of Tasmania.

11. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via email to active clients. Continued use of our Services after changes constitutes acceptance.

12. Contact

Questions about these terms? Contact us at hello@hymma.au.

HYMMA
SE 1, 21-23 Best St
Devonport TAS 7310
Australia